Terms & Conditions

Classibus (“Classibus”, “the platform”, “we”, “us”) is a fleet management platform. These Terms are between you and the business that operates Classibus. They govern your access to and use of the platform. By creating an account you confirm that you have read them and that you have authority to accept them for your organisation.

Classibus gives you a private workspace to manage your fleet, vehicles, drivers, trips, behaviour events, maintenance, and the financial workflows tied to them. You are responsible for the users you add to your workspace and for what they do in it.

While we are offering the 14-day free trial, you are not charged anything during it. Not a holding fee, not a deposit, not a partial period. If you start a trial and cancel before it ends, you pay nothing at all.

How it works:

• The trial runs for 14 days from the day your workspace is created, with full access to the features of the plan you chose.
• We ask for a payment method up front so the workspace can continue without interruption if you decide to keep it. It is stored, not charged.
• You can cancel at any point during those 14 days from your billing page. Nothing is taken and the workspace closes at the end of the trial.
• If you do not cancel, the first billing period is charged on the day after the trial ends, at the rate shown when you signed up, and the subscription continues under section 4.
• We will remind you by email before the trial ends and before that first charge.

Some payment methods do not include the trial. Card and PayPal start the trial with nothing charged today. Methods that have to take payment to set up a subscription, such as Flutterwave, M-Pesa and mobile money, bill your first period immediately and begin a paid subscription rather than a trial. The checkout says which is which before you choose, and the Refund Policy applies to anything charged that way.

The free trial is a promotional offer, not a permanent feature of the service. We may change its length, change its conditions, or stop offering it, at any time and without notice.

If we do, it does not change anything for a trial that has already started. The terms you were shown when you signed up are the terms that apply to you for that trial and for the subscription that follows it. A change only affects accounts created after the change takes effect.

This means that if you sign up while no trial is being offered, or under a different offer, section 3 will not describe your account. What you were shown at checkout, and the receipt you were sent, are what govern it.

• You subscribe monthly or annually, at the rate displayed when you sign up. Pricing is per vehicle, multiplied by the rate of your plan.
• Where a trial applies, the first period is charged the day after it ends. Where no trial applies, the first period is charged at sign-up.
• Subsequent periods are billed automatically on the same calendar day, monthly or annually, until you cancel.
• You can cancel at any time from your billing page. Cancelling stops the next renewal; the period you have already paid for stays active until its end date.
• If a payment fails we may retry it, and we will tell you, before suspending the workspace.
• We may change our prices. Any change applies from your next renewal and we will give you notice before it takes effect, so you can cancel first if you prefer.
• Refunds are dealt with in our Refund Policy, which forms part of these Terms.

You agree not to:

• Use the platform for unlawful purposes or in breach of any applicable law, including data-protection and employment law, in your jurisdiction.
• Attempt to gain unauthorised access to any part of the platform or to another customer's data.
• Reverse-engineer, copy, or resell the platform.
• Upload malicious software or content that infringes the rights of others.

You retain ownership of the data you put into your workspace. We process it on your behalf to operate the service, as described in our Privacy Policy.

A fleet platform necessarily handles personal data about people who never signed up for it themselves, principally your drivers: names, assignments, vehicle locations, trips and driving-behaviour events. For that data you are the controller and we are your processor. You decide what is collected and why; we act on your instructions.

That puts obligations on you, not only on us. You are responsible for having a lawful basis to monitor your drivers, for telling them what is being collected and why, and for meeting whatever your local law requires on workplace monitoring. We will provide a data processing agreement on request.

We aim to keep the platform available and reliable, but we do not guarantee uninterrupted or error-free operation. Scheduled maintenance is announced in advance where possible.

You can cancel at any time from your billing page. We may suspend or close a workspace for non-payment, or for a serious or repeated breach of section 6, and we will tell you why.

• Your workspace stays available until the end of the period you have paid for.
• After that, you have 30 days to export your data. Export tools are in the workspace, and we will help if you ask.
• After those 30 days we delete your workspace data, except anything we have to keep for legal, tax or accounting reasons, which we keep only for as long as those obligations require.

To the maximum extent permitted by law, our liability under these Terms for any twelve-month period is limited to the amount you paid us during that period. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or lost data.

Nothing in these Terms limits liability that cannot be limited by law.

We may revise these Terms from time to time. The revision date at the top of this page reflects the latest update. We will notify you of material changes before they take effect. Continuing to use the platform after the effective date constitutes acceptance of the revised Terms.

For questions about these Terms, contact us at [email protected].